Payment Policy

At Velluto Noir, we provide a secure and straightforward checkout experience. All transactions are processed through encrypted payment gateways to ensure your financial information remains safe.

1. ACCEPTED PAYMENT METHODS
We accept the following payment methods through Shopify Payments and Stripe:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
- Shop Pay

We do not accept cash on delivery (COD), personal checks, money orders, or direct bank transfers.

2. PAYMENT CURRENCY
- All prices and transactions on our website are listed and processed in United States Dollars (USD $).

3. PAYMENT TIMING
- Your payment method will be charged in full at the time you place your order.
- Orders will only be processed and dispatched after payment authorization is successfully confirmed.

4. PAYMENT SECURITY & ENCRYPTION
- Our store is hosted on Shopify and certified Level 1 PCI-DSS compliant.
- All checkout transactions are encrypted using 256-bit SSL (Secure Sockets Layer) technology.
- We do not store, process, or have access to your full credit card numbers on our servers. All sensitive financial data is handled directly by certified third-party payment processors.

5. PRICING, FEES & TAXES
- Price Transparency: The price displayed on the product page and at checkout is the final price for the item.
- No Surcharges: We do not charge any additional payment processing fees or hidden checkout surcharges.
- Sales Tax: Applicable sales tax is calculated and displayed clearly at checkout based on your delivery address.

6. CONTACT INFORMATION
For questions regarding billing or payments, please contact our support team via our Contact Us page or: 

Store Name: Velluto Noir
Support Email: support@vellutonoir.com
Phone Number: +212 6 91 58 32 47
Business Address: Rue Lafkih El Haj Abderrahmane NR 10 Bis 60000 Oujda, Morocco
Customer Support Hours: Mon–Fri, 9:00 AM – 5:00 PM GMT+1