Track Your Order

To check the real-time shipping status and location of your package, please enter your tracking number below.

HOW TO FIND YOUR TRACKING NUMBER:
1. Check your email for your Shipping Confirmation notification.
2. Locate the tracking number provided once your order has been dispatched.
3. Allow 24 to 48 hours from the time your shipping email is sent for carrier systems (USPS, UPS, FedEx) to update with live scan data.

NEED ASSISTANCE?
If you have not received your tracking number within 2 business days of placing your order, or if you have any questions regarding your delivery, please contact our support team via our Contact Us page or: 

Store Name: Velluto Noir
Support Email: support@vellutonoir.com
Phone Number: +212 6 91 58 32 47
Business Address: Rue Lafkih El Haj Abderrahmane NR 10 Bis 60000 Oujda, Morocco
Customer Support Hours: Mon–Fri, 9:00 AM – 5:00 PM GMT+1